The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Updates
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
